(+84) 862-807-288
  • Tiếng Việt
  • English
  • 日本語

AI and IoT for Customer Engagement Growth

NKKTech GlobalOur ServicesAI and IoT for Customer Engagement Growth

Explore our Customer Engagement Transformation services

Creating a better customer experience wherever, whenever, and however.

As customer behaviors and demographics change, your approach to engaging them has to follow their journey. With equal parts vision and technology, NKKTech Global can help advance your customer experience to reflect a more human-centric encounter and enable your operations to move toward outcome-based commercials.

  • Get the skills, guidance, and resources you need to make a big difference in your contact center operations that can lead to a big difference in the quality of your customer experience.
  • Achieve demonstrated improvements in business performance, service delivery, and customer and employee satisfaction. Transform your contact center with a change in mindset, leadership commitment, and organizational alignment.
  • Make it fast and easy for customers to collaborate with live agents when needed—and to escalate emergencies without delay.

Results you can measure

$0m

Cost savings from a complete customer experience redesign for a global retailer

0%

Reduction in year-over-year contact minutes for a consumer manufacturer

0%

Improvement in customer satisfaction ratings for a large provider

RESOURCE CENTER

Case Studies

An App to Link Students with Teachers Through Amazon Chime nkktech-global-image-app-to-link-project.png

An App to Link Students with Teachers Through Amazon Chime

I had a highly satisfying experience using the student-teacher matching application developed by NKKTech Global. The bui
Latest Technologies and Implementation Methods for Industrial IoT Solutions nkktech-global-image-lastest-technology-project

Latest Technologies and Implementation Methods for Industrial IoT Solutions

I am extremely satisfied with my experience using the IoT application developed by NKKTech Global at the quarry site. Th

Insights

Offshore Development Reviews: Why NKKTech Global (NKKテックグローバル) Is Trusted by Japanese Companies

News オフショ開発 nkktech-global-image-scroll-1

🔍 What Do Offshore Development Reviews Say?✅ What Makes a Go...

Offshore Development Company Comparison: Why NKKTech Global Stands Out

News offshore development Bảng điều khiển dự đoán thông tin bảo trì sử dụng IoT

Why Compare Offshore Development Companies?5 Key Factors Whe...

How Much Does It Cost to Develop a Matching Service? A Detailed Comparison with Real Examples

July 14, 2025

Introduction A matching service is a powerful platform that connects users based on their preferences, whether for dating, recruitment, or B2B ...

Advantages and Disadvantages of Developing a Matching Service Offshore in Vietnam with NKKTech Global

July 14, 2025

1. Introduction 2. Advantages 2.1 Cost Efficiency 2.2 Access to High-Quality Talent 2.3 Scalability and Flexibility 2.4 Faster Time-to-Market ...

Portfolios

FREE RESOURCE

Accelerate your Business with our SEA Outsourcing Guide

Learn how outsourcing to SEA can help you optimize costs, increase efficiency, and stay ahead of the competition.