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Virtual Assistant

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AI Chatbot Development vs. Intelligent Virtual Assistants | NKKTech Global

Illustration comparing an AI chatbot and an intelligent virtual assistant, showing a robot with speech bubble on one side and a human avatar with headset on the other, symbolizing different AI applications.

AI Chatbot Development has become the go-to solution for many businesses in Vietnam and globally to automate customer communication. However, many peo...

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AI Chatbot Development: Can Chatbots Replace Customer Service Staff? | NKKTech Global

Illustration comparing a human customer service representative and an AI chatbot, symbolizing the contrast between human support and automated AI assistance.

AI Chatbot Development is becoming a key trend in the digital transformation of customer service. But can chatbots truly replace human staff? Table ...

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