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Archive for tag: Customer Service Automation

NKKTech GlobalNews & BlogCustomer Service Automation

Comparing Rasa and Botpress for Vietnamese AI Chatbot Development | NKKTech Global

A visual comparison between Rasa and Botpress chatbot platforms, featuring two robot icons with speech bubbles and a "VS" in the center, set against a tech-themed blue background.

AI Chatbot Development is becoming a vital trend as Vietnamese businesses accelerate digital transformation in customer service and operations. The de...

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AI Chatbot Development: Can Chatbots Replace Customer Service Staff? | NKKTech Global

Illustration comparing a human customer service representative and an AI chatbot, symbolizing the contrast between human support and automated AI assistance.

AI Chatbot Development is becoming a key trend in the digital transformation of customer service. But can chatbots truly replace human staff? Table ...

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