Customer Service

NTEGRATING RAG WITH INTERNAL ERP & CRM: A PRACTICAL ROADMAP FOR ENTERPRISES

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What is RAG and why does it matter for ERP/CRM? Legacy pain: People manually search across many sources—ERP (orders, inventory, AR/AP), CRM (oppo...

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AI Chatbot Development: Can Chatbots Replace Business Hotlines? | NKKTech Global

Minh họa chatbot AI và nhân viên chăm sóc khách hàng hỗ trợ doanh nghiệp, thể hiện sự kết hợp giữa tự động hóa và hotline truyền thống.

Table of Contents Introduction What Are AI Chatbots and Business Hotlines? Advantages of AI Chatbots Over Traditional Hotlines Limitations and Challe...

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AI Chatbot Programming: NLP Techniques for Vietnamese Chatbots | NKKTech Global

Illustration of natural language processing (NLP) techniques in Vietnamese chatbot programming

As digital transformation accelerates, applying Natural Language Processing (NLP) techniques in AI chatbot programming has become a crucial factor for...

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