News & Blog

RAG Systems + AI Agent from Vietnam: NKKTech’s Enterprise Solution

News & Blog

Illustration of a laptop displaying AI chatbot integration with Facebook Messenger, symbolizing automation and smart communication in business environments.

What is a RAG System?

RAG (Retrieval-Augmented Generation) is a next-gen AI architecture that combines:

  • 🔍 Retrieval: Pulling relevant data from trusted sources (docs, database)
  • 🧠 Generation: Using LLM (e.g., GPT, Claude, Gemini) to create accurate, context-aware answers

It’s ideal for enterprise use-cases where AI needs to generate content grounded in internal knowledge, not just public web data.


🧩 Why RAG + AI Agents Matter for Business

Traditional AI chatbots may hallucinate or provide outdated info.
RAG systems solve this by integrating:

  • Internal documents
  • Company policies
  • Product manuals
  • CRM or knowledge bases

This enables:

  • ✅ More accurate answers
  • ✅ Better user trust
  • ✅ Real-time document grounding
  • ✅ Secure enterprise use

🌏 Vietnam: A Growing Hub for RAG System Development

Vietnam’s AI ecosystem is evolving fast — and companies like NKKTech Global are now delivering RAG + AI Agent solutions at enterprise scale, for global clients.

Why Vietnam?

  • 📉 Lower dev cost than US/EU
  • 👨‍💻 Strong backend + AI engineering talent
  • 💬 Language versatility (English + Japanese)
  • 🌐 Familiarity with LangChain, LangGraph, LlamaIndex, Weaviate, and Pinecone

🏆 NKKTech Global’s RAG + AI Agent Capabilities

As a trusted AI company in Vietnam, NKKTech Global has deployed RAG solutions for internal search, customer service, and training systems.

⚙️ Technical Stack:

  • LangChain / LangGraph for agent orchestration
  • VectorDB: Weaviate, ChromaDB, or Pinecone
  • LLMs: GPT-4o, Claude 3, Gemini 1.5
  • Embedding: OpenAI, Cohere, or SentenceTransformer
  • Frontend: React + Supabase (or Firebase)

🔧 Real-World Use Cases

1. 🎓 Internal Training Assistant

An AI agent that answers employee questions using company training materials (PDFs, video transcripts, manuals)

2. 📚 Smart Document Search

Upload thousands of docs → Ask anything → Get precise answers with source citations

3. 💬 RAG-Based Customer Support

Connects product manual + support tickets → Delivers consistent, always-on support via AI agent

4. 🧾 Financial Report AI Assistant

Staff asks AI to summarize or interpret key parts of complex financial docs instantly


🔍 How the System Works (Simplified)

mermaidSao chépChỉnh sửagraph TD
A[User Question] --> B[Embed & Retrieve Relevant Chunks]
B --> C[Context Injection to LLM]
C --> D[LLM Generates Answer]
D --> E[AI Agent Responds with Cited Sources]

Optional:

  • Store user questions + answers in Supabase
  • Use long-term memory or role-based access

📊 Why Choose NKKTech Global for RAG Systems?

FeatureNKKTech Global
Custom RAG Development✅ End-to-end from scratch
Multi-language Support✅ English, Japanese, Vietnamese
Cost Efficiency✅ 30–50% cheaper than US teams
LLM Agnostic (GPT, Gemini…)✅ Supports multiple models
Integration with Client Infra✅ Flexible API & DB support

🧠 Bonus: Combine with Voice AI

NKKTech also integrates voice input + RAG for:

  • Voice Q&A agents
  • Field assistant bots
  • Medical support systems

💡 “Just speak – and your agent fetches the answer in seconds.”


📞 Ready to Build Your Enterprise AI Agent?

NKKTech Global provides:

  • 🎯 Fast prototyping in 7–14 days
  • 🔐 Secure architecture for sensitive data
  • 🔁 Long-term support & updates

🌐 Website: https://nkk.com.vn
📧 Email: contact@nkk.com.vn