Introduction

As organizations accelerate digital transformation and adopt AI across their operations, the demand for accurate, secure, and context-aware AI systems is higher than ever. This shift makes RAG (Retrieval-Augmented Generation) an essential architecture in enterprise AI strategy.

As a leading AI company in Vietnam, NKKTech Global develops RAG solutions that are deeply customized for each industry, ensuring high accuracy, minimal hallucination, and full alignment with internal processes and business requirements.

1. Why RAG matters for enterprises

Traditional LLMs, while powerful, often generate inaccurate or fabricated answers.
RAG solves this by:

• Connecting LLMs directly to enterprise knowledge sources
• Retrieving context-relevant information before generating answers
• Significantly reducing hallucination
• Allowing easy updates without retraining the model

This makes AI systems smarter, safer, and more reliable—especially for high-impact operations in HR, finance, compliance, customer support, or manufacturing.

2. NKKTech Global’s advantages in delivering RAG solutions

✔ Deep customization for each industry

Different industries have distinct requirements:

• Data structure
• Compliance rules
• User workflows
• Security policies
• Language needs (Vietnamese, English, Japanese)

NKKTech Global does not deliver one-size-fits-all solutions.
We tailor RAG pipelines based on the exact business context of each client.

✔ Strong understanding of enterprise operations

Beyond engineering, NKKTech Global provides:

• Business and workflow consulting
• Permissions and governance design
• AI adoption strategy for departments
• Long-term AI transformation roadmap

✔ Experience across multiple countries

NKKTech Global has deployed AI & RAG solutions for:

• U.S. enterprises
• Japanese corporations
• Singaporean service companies
• Vietnamese businesses

Our solutions meet strict standards for quality, security, and scalability.

3. Industry-specific RAG solutions by NKKTech3.1. Human Resources (HR)

RAG enhances HR operations with:

• Automated queries: leave, overtime, compensation rules
• Onboarding support: policies, forms, instructions
• Employee Q&A chatbot
• Candidate evaluation guidelines

3.2. Legal & Compliance

NKKTech RAG supports:

• Contract clause lookup
• Internal regulatory guidance
• Drafting assistance
• Context-grounded responses with audit trails

3.3. Finance & Accounting

RAG empowers finance teams through:

• Automated document lookup and reconciliation
• Financial report summarization
• Policy search
• Intelligent document classification

3.4. Customer Service & Support

Key benefits include:

• Accurate responses grounded in internal documentation
• Conversation summarization
• Standardized response suggestions
• Reduced workload for support teams

3.5. Manufacturing & Operations

Applications include:

• SOP retrieval
• Machine operation guidance
• Automated troubleshooting using system logs
• Real-time support for factory teams

4. NKKTech’s RAG implementation process

Step 1: Discovery and business analysis

Understanding workflows, systems, data and objectives.

Step 2: Knowledge base preparation

Digitizing, cleaning, tagging, and structuring documents.

Step 3: RAG architecture design

Vector database, hybrid search, embedding strategy, security controls.

Step 4: MVP development

Focusing on 1–2 high-value use cases.

Step 5: Expansion and continuous optimization

Multi-department deployment, multilingual support, performance tracking.

Conclusion

NKKTech Global’s industry-tailored RAG solutions enable organizations to build AI systems that are truly:

• Accurate
• Safe
• Context-aware
• Business-aligned

As a trusted AI company, NKKTech Global is committed to becoming your long-term AI partner—delivering real business impact, not just prototypes.

Contact

Email: contact@nkk.com.vn
Website: https://nkk.com.vn