✅ What Are Real-Time AI Agents?

Real-time AI agents are intelligent software systems that can:

• Receive input (text or voice)
• Interpret it using a Large Language Model (LLM)
• Take actions or generate replies instantly
• Adapt based on user profile, memory, or context

These agents go beyond chatbots. They simulate interactive conversations with high contextual awareness, often used in:

• Customer service
• Sales automation
• Virtual assistants
• Internal enterprise tools

📍 Why Real-Time AI Agents Matter in 2025

• 💬 Users expect immediate answers, even via voice
• 🧠 LLMs like GPT-4o & Gemini Flash now support fast responses
• 🔧 API tools like LangChain, LangGraph, and Web Speech API enable rapid deployment
• 💸 They reduce human workload while enhancing CX

Real-time AI Agents = Lower cost + better user satisfaction

🌏 Why Vietnam Is a Prime Destination for AI Agent Development

Vietnamese AI engineers are increasingly skilled in:

• LLM integration (OpenAI, Anthropic, Google, open-source)
• Real-time system architecture (React + Supabase + WebSocket)
• Low-latency processing + voice streaming
• Scalable backend for production use

💡 And it’s cost-effective, with $15–25/hour pricing on average.

🏆 Real-Time AI Agent Case Study by NKKTech Global

Client: Singapore-based HR SaaS startup
Problem: Needed a voice-based AI assistant to onboard new users automatically
Requirements:

• Real-time voice input/output
• Able to answer FAQs about product
• Memory of previous interactions
• Admin panel to track usage

🔧 NKKTech Global’s Solution

NKKTech Global delivered a real-time AI agent system in under 14 working days:

💡 Features:

• 🎤 Voice input via Web Speech API
• 🧠 LLM response (OpenAI GPT-4o)
• 🔊 Text-to-Speech (TTS) using ElevenLabs
• 🗂 Data logging on Supabase
• 📊 Admin dashboard with usage stats

Result: 78% of onboarding questions answered by AI
→ Reduced human support by 60%

🧩 System Architecture (Simplified)

User (voice/text)
    ↓
Speech Recognition / Input
    ↓
LangChain AI Agent
    ↓
LLM Response (with context + memory)
    ↓
Text-to-Speech or Web Response
    ↓
Supabase log storage

Optional modules:

• 🔒 Auth & RBAC for internal apps
• 🧠 Long-term memory with Vector DB
• 🌐 Multilingual interface (EN, JP, VN)

🧠 Key Technologies Used

⚡ Why Choose NKKTech Global for AI Agent Development?

💬 Other Use Cases for Real-Time AI Agents

• 🏥 Healthcare triage bots
• 🏪 In-store AI assistants
• 🧾 AI accountant answering tax/documentation queries
• 🧠 Internal company knowledge bots
• 🎓 Educational tutors with speech

📞 Ready to Build Your Own AI Agent?

Whether you’re a startup, SaaS provider, or enterprise, NKKTech Global can help you go from idea → MVP → scalable AI solution in just a few weeks.

📌 Book a free consultation or start a pilot project today.

🌐 Website: https://nkk.com.vn
📧 Email: contact@nkk.com.vn